Integra Program T&C

This section is the ZORALab Integra Program's Specific Terms and Conditions agreement document that overrides or adds on top of ZORALab General Terms and Conditions.

Version v2.0.0 (Latest)

Effective Date: May 1, 2021

Version v2.0.0 contains the following changes from version v1.0.0:

  1. Updated to use the new open-source technologies for systematically generating the terms sheets with consistency alongside with controllable customization.

  2. Updated the company letter head and contact information to match the latest (since we moved to new locations).

  3. Improved grammar and typo fixes.

  4. Detached General Terms and Conditions from Appendix so it is only focusing on Shepherd Program.

  5. Added payment structure especially upfront payment policy.

  6. Elaborated program work structure (specifically, when it is activated, when to request termination, when to execute, and completion).

  7. Added no warranty protection against data leak disclaimer due to integration nature.

  8. Added integration nature acknowledgment and authorization from customer to us.

  9. Added authorization for ZORALab to select third-party services for integrations.

  10. Added automated acceptance and ratified to the Integra Program upon receiving upfront payment.

  11. Added post integration support clause (support is from other service programs like Shepherd Program) to clarify why there is no support from Integra Program alone.

  12. Elaborate and strengthen termination policy for Integra Program.

Version v1.0.0

Effective Date: September 1, 2020

Version v1.0.0 contains the following:

  1. Relation to General Terms and Conditions.

  2. Added service modules.

  3. Added availability and eligibility.

  4. Added payment and termination.

  5. Added schedules.

  6. Added after sales services.

  7. Added service providers' access.

  8. Added service porviders purchasing terms.

  9. Added design goals.

  10. Explained each available modules.


That's all for ZORALab's Integra Terms and Conditions. Should you have any inquiries, please do not hesitate to email at: