General T&C

This section covers the ZORALab's General Terms and Conditions that serves as the base of ZORALab operations, business practices, and foundation of terms and conditions for many ZORALab products and services.

Version v3.2.0 (Draft)

Effective Date: ----

Version v3.2.0 contains the following changes from version v3.1.0:

  1. To be determined.

Version v3.1.0 (Latest)

Effective Date: June 1, 2022

Version v3.1.0 contains the following changes from version v3.0.0:

  1. updated letter head to the latest.

  2. corrected spelling and grammars.

  3. added version number.

  4. added cover page for hard-copy printing friendliness.

  5. added signatory form for independent approval.

Version v3.0.0

Effective Date: May 1, 2021

Version v3.0.0 contains the following changes from version v2.1.0:

  1. Updated to use the new open-source technologies for systematically generating the terms sheets with consistency alongside with controllable customization.

  2. Updated the company letter head and contact information to match the latest (since we moved to new locations).

  3. Improved grammar and typo fixes.

  4. Added 'Upfront Payment' definitions that apply to some of our service products.

  5. Added policies to cover ransomware threats. to some of our service products.

  6. Detached from all Specific Terms and Conditions so that you only need to sign this Generals Terms and Conditions once upon purchasing multiple products.

Version v2.1.0

Effective Date: September 1, 2020

Version v2.1.0 contains the following changes from version v2.0.0:

  1. Enhanced Section 4 from “Personal Identifiable Information” to “Privacy, Personal Identifiable Information, and Sensitive Data”.

  2. Specify persistent identifiable memory usage like “cookie in website”.

  3. Consent for using logging technologies.

  4. Specify warranty policy of sensitive data protection.

  5. Specify the sensitive data storage and transmission outside Malaysia.

  6. Shifting “You, Yours” definitions directly into Receiving Parties.

  7. Grammar and spelling corrections.

  8. Additional definitions.

Version v2.0.0

Effective Date: March 1, 2020

Version v2.0.0 contains the following changes from version v1.0.0:

  1. Updated company address and letter head.

  2. Transitioned to use open-source technology for systematically generate consistent terms sheet and controllable customization.

  3. Improved grammar and amended typo.

  4. Added 'Upfront Payment' definition that sets a difference from 'Deposit'.

  5. Updated ransomware threat prohibition into Receiving Parties' terms of use.

Version v1.0.0

Effective Date: May 21, 2019

Version v1.0.0 contains the following:

  1. Use of Products.

  2. ZORALab Account.

  3. Conducts.

  4. Contents and Ownerships

  5. Announcements

  6. Privacy

  7. ZORALab Software Nature

  8. Warranty and Disclaimers

  9. Liability

  10. Laws Governing the Terms

  11. Terms Alternation and Relationship Nature

  12. Contact Point.


That's all for ZORALab's General Terms and Conditions. Should you have any inquiries, please do not hesitate to email at: